1. Purpose. Seek an institution whose purpose you could find inspiring. Consider asking:
- Is the institution's purpose being met? What happens if there are gaps?
- When has the purpose changed a decision? What if purpose conflicts with financials?
- Who are the heroes?
2. Teamwork. Consider how people work together, especially if you prefer to work in a highly collaborative environment or more independently. Ask:
- How much do you work with your colleagues? What team accomplishments make you proud?
- Are there special activities to promote teamwork? Are they voluntary?
- Are people mostly competing for promotion and credit, or are they selflessly united behind the institution?
3. Colleagues. Who you'll be working with and how they interact with each other is an important aspect of culture. Find out:
- Who in your institution do you spend time with outside work? What do you do together?
- Who in your institution do you expect to be part of your professional network over time?
- Who are your mentors? Do leaders continuously engage with you or coach you?
4. Communication. How people communicate with others — and how they expect you to communicate with them — will affect your day-to-day life. Consider asking:
- Except for sensitive information, do people know what's going on?
- Do people say what they think? Are they direct and blunt, even if others are offended?
- Is everyone encouraged to participate in discussions and have dissenting opinions? Does the boss listen?
- Are people careful what they say and how they say it? Do they avoid controversial issues?
5. Performance. Before taking a job, you need to know how fair or demanding performance management is and how supervisors will be looking at your work. Ask:
- How would I be successful here?
- What determines performance evaluations?
- How is negative feedback communicated? Is it private, respectful, and focused on improvement, or negative and embarrassing?
- Do performance measures reflect differences in difficulty? Are measures adjusted when employees have limited influence on results?
6. Productivity. A good match of process and policy against your preferences will significantly affect your productivity.
- Are the right people involved in decisions at the right time? What steps must be taken before a big decision is made?
- Do supervisors have an open-door policy? Can people drop in with questions, or do they require appointments?
- What policies does the institution have on day-to-day activities (e.g., dress code, work hours, office environment)?