Are you a small business owner? If you are, how is your business
currently going? When first starting a small business, there are many
small business owners who decide to start out small. This often involves
being the only employee or just hiring family members. Limiting the
number of employees that you start off with is a great way to limit your
business expenses, but there may come a time when you need to hire
additional help. If and when that time comes, do you know what you
should do? If not, you will want to continue reading on.
Whether
you run an online store, a storefront retail store, or an office-like
business, you will need all job applicants to either submit their
resumes or fill out a job application. In all honesty, it might be
easier to have them do both. You can easily make your own job
applications or you can purchase standard job applications from many
office supplies stores, either on or offline. Once you have a
collection of resumes and job applications, you may then want to think
about going through those papers to find applicants that you would like
to schedule a job interview with.
When it comes to finding the
perfect employee or employees for your small business, the interview
process plays an important role. It is during an interview where you
are able to learn as much as you can about a job applicant, particularly
if he or she is right for you and your small business. The best way
that is this is done is by asking the right questions. Just a few of
the many that questions that you will want to think about asking your
job applicants are outlined below.
As a small business owner, you
already know that you need to compete with larger businesses, ones that
may have more money and resources than you do. The way that you can do
this is with good customer service. Although it is important that you
know this, your employees need to know this as well. You will want to
ask your applicants if they know the difference between a large business
and a small business, as well as what sets a small business apart from a
large one. Also, ask them if they know why some customers prefer doing
business with small businesses, like yours. If you cannot get the
answers that you were looking for, it may be best to move on to the next
applicant right away.
Since customer service is what often sets
small businesses, like yours, apart from large corporations, you need to
make sure that you hire employees who have good customer service
skills. During a job interview, you will want to ask all of your
applicants about their people skills. Do they think that they have good
people skills? Do they find it easy to strike up conversations with
customers or those who they don’t personally know? You will want to
hire an employee or employees who are easily able to communicate with
customers, on a wide variety of different topics, including business
topics and silly topics like the weather.
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