Do Your Warm-Ups
Job interviews tend to put you in a subservient position.
Presumably you need the money and want the job, so you go to the
interview full of jittery nerves -- because you fear blowing it and
losing the job offer. To keep your nerves at bay, never go into a job
interview unprepared. Know the job description, know the company and
know how your skills fit into the picture. Knowing your stuff boosts
your confidence, and that helps you think more clearly during an
interview. Then, when the interviewer throws a curve ball your way, you
can trust yourself to answer with a strong swing.
Take a Timeout
If you don’t immediately know the answer to a question, don’t
worry. Tell your interviewer that she asked an interesting question and
that you need a minute to think about it. Job interviewers ask these
kinds of questions because they want to know how their employees will
respond to stressful challenges or unusual situations. So calm your
nerves and consider the question honestly. If you can’t find an answer
within a timely fashion -- 30 seconds to a minute -- you could either
ask her to return to the question later so that you can work on it in
the back of your head in the meantime, or you could say that you
honestly don’t have a good answer ready, perhaps because of your nerves
at the interview or because it’s a question that requires more than a
few seconds of dedicated thought.
Bunt
A small, targeted answer can get the job done just as well as a
big, strategic one. If your interviewer throws a curve ball at you and
you don’t know how to respond, try to break it down into something
simpler. For example, the University of California Santa Cruz gives an
example of a “behavioral” interview query: “Describe a time when you
tried to persuade a person or group to do something they didn't want to
do.” Think about the various aspects of “persuasion.” Persuasion first
means knowing your own needs, by having clear priorities. Then it means
identifying the needs of the other parties, by listening to them and
appreciating their point of view. Finally, it means developing a
solution to satisfy both sets of needs, by making your success dependent
on theirs. Whenever a question seems too complicated, just look at the
individual parts and something will come to you.
Don’t Swing
If that curve-ball question strays too far from the plate, don’t
swing. In other words, don’t answer a question that seems absurd or
inappropriate. Instead, tell the interviewer that you don’t see the
relevance of the question. Ask him to give you some more information
about what he wants to know, or ask him to phrase the question in a
different way. Or, if he asked something blatantly unethical or illegal,
tell him you don’t intend to answer that kind of question. You might
even want to think twice about accepting a job with a company that
grills its prospective employees in such a dubious way.
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